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Complaints & discipline

Our mandate is to protect the public. We address complaints about LPNs, NPs, RNs and RPNs.

​​IMPORTANT — New BC College of Nurses and Midwives (BCCNM)

As of Sept. 1, 2020, the BC College of Nursing Professionals (BCCNP) and the College o​f Midwives of BC (CMBC) amalgamated to become the BC College of Nurses and Midwives (BCCNM). The new BCCNM website is under construction and will be launched in late Fall 2020. In the interim, visitors can still retrieve information about nursing regulation from the BCCNP website or midwifery regulation from the CMBC website. Although the content on both websites may refer to BCCNP or CMBC respectively, it is the most current information on nursing and midwifery regulation. We appreciate your patience while we work towards launching the new BCCNM website and updating all our documents to reflect our new BCCNM name and brand.​​

 Making a complaint

 Understanding the complaints process

Complaints Resolution Chart.PNG​How BCCNP resolves complaints​​​

 Professional conduct review process

 It's your right

Our work is guided by provincial legislation called the Health Professions Act. It is your right to submit a written complaint to BCCNP if you believe that the concerns that you have about a nurse's conduct or competence warrants a formal investigation by the regulatory body.