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Complaints & discipline

Our mandate is to protect the public. We address complaints about LPNs, NPs, RNs and RPNs.

BCCNP is B.C.'s nursing regulatory college

Sept. 4, 2018 — CLPNBC, CRNBC and CRPNBC joined together to become BCCNP. The content on this site reflects the most current information, but you may notice some content refers to one or more of the former nursing colleges. We appreciate your patience while we update our site to reflect our new name.​​​

 Making a complaint

 Understanding the complaints process

Complaints Resolution Chart.PNG​How BCCNP resolves complaints​​​

 Professional conduct review process

 It's your right

Our work is guided by provincial legislation called the Health Professions Act. It is your right to submit a written complaint to BCCNP if you believe that the concerns that you have about a nurse's conduct or competence warrants a formal investigation by the regulatory body.