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Complaints & discipline

Our mandate is to protect the public. We address complaints about LPNs, NPs, RNs and RPNs.

 Making a complaint

 Understanding the complaints process

Complaints Resolution Chart.PNG​How BCCNP resolves complaints​​​

 Professional conduct review process

 It's your right

Our work is guided by provincial legislation called the Health Professions Act. It is your right to submit a written complaint to BCCNP if you believe that the concerns that you have about a nurse's conduct or competence warrants a formal investigation by the regulatory body.