BCCNP reviews all complaints about all nurses (licensed graduated nurse, licensed practical nurses, nurse practitioners, registered nurses, and registered psychiatric nurses) currently or formerly registered to practise in British Columbia.
Complaints must be submitted in writing to BCCNP by email, fax or mail. Complaints must describe a specific concern about the conduct, competence, or health ailment (impairing practise) of an individual nurse. BCCNP does not have jurisdiction to review complaints that are not related to an individual nurse’s practice, such as health care facility policies.
Your must include:
In order for us to investigate your complaint, we require specific details about what happened. For example:
If you have any questions about how to submit a written complaint, call the Intake Advisor at 604.742.6200 in Metro Vancouver or toll-free 1.866.880.7101 in Canada.