making a complaint»
BCCNP is required by law to regulate the nursing profession in the public interest. As part of this responsibility, BCCNP ensures:
BCNNP receives complaints about the conduct or competence of a nurse from patients and their families, employers, and colleagues. We also receive complaints alleging that a nurse has a health ailment impairing his/her ability to practice safely.
When you have a concern about a nurse’s practice, we recommend:
Regardless of how (or whether) you attempt to address your concern directly with the nurse or health care agency, you can always submit a written complaint to BCCNP.