Skip to main content

BCCNP business operations during the COVID-19 pandemic

Mar 16, 2020

​Updated April 7, 2020

As the COVID-19 pandemic continues to rapidly evolve, BCCNP is taking precautions recommended by the Provincial Health Officer to protect the health and safety of our employees, volunteers, registrants and members of the public. 

BCCNP services move to online only

Effective Tuesday, March 17, BCCNP will be closed to the public for in-person services. BCCNP’s services will still be provided online, but our employees have been encouraged to work remotely and wherever possible, we will use teleconferencing, videoconferencing and virtual meetings to continue our regulatory work. 

Impact on regulatory work

Our priority at this time is processing applications for temporary emergency registration, reinstatements, BC grads and employed students (ESN and ESPN). Other types of applications will be delayed while we focus on ensuring the nursing workforce is available to assist with pandemic response.  You can review the information on how many nurses have come back into the workforce on our website, and also access information on how to apply for temporary emergency registration.


BCCNP continues to process complaints, but there may be delays in both response times on complaints and the duration of the investigation. The Inquiry Committee will continue to function to authorize and direct investigations, and to determine appropriate dispositions of complaints.

Regardless of potential delays, every complaint BCCNP receives will, as in the past, be assessed with the view of determining what, if any, risk mitigation measures are required to protect the public. In addition, BCCNP's compliance monitoring program will still ensure registrants subject to limits and conditions comply with those limits and conditions.

Contacting BCCNP

The BCCNP office remains closed to the public for in-person services, and our staff are working remotely. The best way to reach us is by email or fax.

If you must send BCCNP something, couriers and deliveries can be received between 11 a.m. and 2 p.m., Monday to Friday. Please call 604-561-0165 to make arrangements. If visiting our office absolutely cannot be avoided, please contact the employee you are hoping to speak with to make arrangements. We thank you for your patience as we adjust to this new way of working.

Please note: notarized documents for applications can be scanned and emailed to

General inquiries

Nursing practice support

Registration inquiries



BCCNP COVID-19 res​​ources

Thank you

We are monitoring the COVID-19 outbreak very carefully and we will keep stakeholders informed as the situation evolves. We thank you for your understanding as we work to fulfill our public protection mandate during these unprecedented times.