Are you passionate about using cutting-edge Business Analysis techniques to completely re-engineer business processes at a strategic level? Are you excited about working in an innovative, fast-paced and collaborative organization committed to learning and dedicated to making a difference in the world of health regulation?
If you answered YES, the BC College of Nursing Professionals (BCCNP) is hiring a Business Analyst (BA) to contribute to the growth and improvement of the organization by analyzing and managing the business impact of changes, overseeing the Requirements Lifecycle and leading the solution-process for a number of high-stakes projects.
You are an avid process streamliner who is on top of the latest Business Analysis tools and best practices currently used today. You have noteworthy analytical skills, communication skills and a proven ability to build meaningful relationships with multiple stakeholders.
BCCNP is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, registered nurses, registered psychiatric nurses and nurse practitioners in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical and meets the standards that society views as acceptable.
At BCCNP each of us strives to meet our commitment to the following values to maintain a workplace that is respectful and supports the well-being of every BCCNP employee:
As a member of the team, you can expect to be treated in a respectful and professional manner. While your workload will be busy, the college supports staff in achieving a healthy work-life balance.
Reporting to the Chief Officer, Operations, under the project direction (project assignment/prioritization) of a Project Manager (PM), and under the guidance of the PM/BA Team Lead, the Business Analyst (BA) works with subject matter experts (SMEs) to understand the business context and to evaluate business needs and expected values. In using data and information collected from the elicitation and requirements gathering process, the BA will oversee the Requirements Lifecycle Management, manage stakeholder collaboration and engagement, facilitate the strategic analysis at division or department level, and lead the business process re-engineering (BPR), business process streamlining (BPS) and business case development for assigned client group(s).
The BA's focused stakeholder groups may include business process owners and core business subject matter experts (SMEs) and/or department heads from BCCNP, 3rd party vendors, and potentially other health professional regulatory bodies (RBs) who are using a shared information system (the Consortium or Hub Services).
Internally, in addition to SMEs and IS/IM team members, the BA liaises with staff from other departments, such as Communications & People. Externally, the BA may liaise with consultants, contractors and external stakeholders to assess business requirements.
Under the direction of a Project Manager, works collaboratively with domain SMEs, conducts strategic analysis by researching and analyzing business drivers and supporting the business to question, detect and document specific business needs and objectives at division or department level
In consultation with Project Managers, pre-defines and initiates the appropriate work (elicitation) scope, chooses the right techniques, secures supporting materials, prepares stakeholders and conducts elicitation activities for business analysis information gathering, correctly captures the results obtained and confirms the results accurately reflect stakeholders’ expectations
Specifies and models requirements and designs by preparing accurate and detailed business requirements documents (BRDs), wireframes and mock-ups for efficient prototype, and functional and non-functional specification documents
In consultation with SMEs, creates and manages product backlog items, leads backlog item grooming sessions and identifies the backlog priority, and breaks down product items into user stories for technology enabled processes
Sets up solution acceptance criteria; validates outputs and reviews the impact of implemented resolutions over time by gathering and analyzing user feedback to ensure all requirements and designs align with business requirements and support the delivery of the needed value
Oversees the Requirement Life-Cycle Management from inception to retirement by managing the requirements’ tractability, maintenance, prioritization, change assessment, approval and retirement
In consultation with a Project Manager, facilitates the ongoing collaboration with the stakeholders throughout the project life cycle, and manages regular, frequent and bi-directional communications to ensure all stakeholders are informed of all planned changes
In consultation with a Project Manager, coordinates and facilitates user acceptance testing (UAT) to ensure requested features are successfully deployed without impact to existing functionality and, in conjunction with the Project Manager, obtains business sign off on completed UAT
Utilizes advanced knowledge of business functions and processes to lead and facilitate environmental scans, creates recommendation reports, conducts impact and cost analysis and business case development, and assists in Request for Proposal (RFP) process
With a continuous improvement mindset, identifies opportunities and recommends enhancements to existing business procedures including identifying process deficiencies, user operational inefficiencies and ways of improving business efficiency using BPS concepts and procedures
Plans, prepares for and facilitates BPR/BPS sessions and/or negotiation processes as required, and provides completed BPR / BPS reports with finalized recommendations that serve as inputs to the Project Portfolio Management process
Proactively maintains effective working relationships and partnerships with all applicable stakeholders across the organization.
Facilitates the change management process to support the implementation of the designed solutions with PMs and SMEs
Develops and maintains a broad understanding of the Consortium members’ services and stakeholders
Develops solid working knowledge of core business domain with good understanding of the broad information system platform including Microsoft CRM and SharePoint to ensure requirements are feasible
In consultation with a Project Manager, assists with the development and maintenance of project plans for assigned projects by providing input to planning including timelines, dependencies and priorities, and gives regular status updates, such as highlighting potential risks to the project manager and other stakeholders
Liaises with System Analysts to facilitate services support during the maintenance and operation through troubleshooting system problems; facilitates escalations when necessary
Advises on and contributes to the development of BA practice policy, business standards and rules improvement and coaches and mentors junior BAs
Assists Data Analysts and the Information Management Team with data mapping and report development
Fosters and maintains an organizational culture that promotes mutual respect, teamwork, and service excellence
As the successful candidate, you will enjoy a generous compensation and benefits package.
Please forward your resume and cover letter, indicating where you learned of this opportunity, to firstname.lastname@example.org. The closing date for applications is Aug. 16, 2020.
Thank you for your interest in the BC College of Nursing Professionals.
While we appreciate all responses, only shortlisted applicants will be contacted.