Are you passionate about using cutting-edge Business Analysis techniques to optimize business processes? Are you excited about working in an innovative, fast-paced and collaborative organization committed to learning and dedicated to making a difference in the world of health regulation?
The BC College of Nursing Professionals (BCCNP) is hiring a Business Analyst I (BA I) to contribute to the growth and improvement of the organization by assessing the business impact of changes, capturing, analyzing and documenting both business requirements and solutions for a number of projects, as well as supporting the communication and delivery of requirements with our stakeholders.
You are an avid process streamliner, and are on top of the latest Business Analysis tools and best practices currently used today. You have noteworthy analytical skills, communication skills and the proven ability to build meaningful relationships with multiple stakeholders.
BCCNP is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, registered nurses, registered psychiatric nurses and nurse practitioners in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical and meets the standards that society views as acceptable.
At BCCNP each of us strives to meet our commitment to the following values to maintain a workplace that is respectful and supports the well-being of every BCCNP employee:
As a member of the team, you can expect to be treated in a respectful and professional manner. While your workload will be busy, the college supports staff in achieving a healthy work-life balance.
Reporting to the Chief Officer, Operations, under the project direction (project assignment and prioritization) of a Project Manager (PM), and under the guidance of the senior Business Analyst (BA) and the PM/BA Team Lead, the BA I works with subject matter experts (SMEs) to understand the business context and to evaluate business needs and requirements. In using data and information collected from the requirements gathering process, the BA I will design optimized business processes, follow standards to create the documentation of technical and non-technical requirements and propose, recommendations and solutions for those processes.
The BA I's focused stakeholder groups may include business process owners and core business subject matter experts (SMEs) from BCCNP and potentially other health professional regulatory bodies (RBs) who are using a shared information system (the Consortium or Hub Services).
Internally, in addition to SMEs and IS/IM team members, the BA I liaises with staff from other departments, such as Communications & People. Externally, the BA I may liaise with consultants, contractors and external stakeholders to assess business requirements.
The BA I applies business process streamlining concepts to conduct business analysis, documents business requirements, and provides recommendations for improvements around business operational efficiency.
Under the direction of a Project Manager, researches and analyzes business drivers and supports the business to question, detect and document specific business needs
In consultation with Project Managers and senior BAs to pre-define the scope, chooses the right techniques, conducts work sessions and appropriate activities, e.g., elicitation, for business analysis information gathering and confirms the results obtained with all applicable stakeholders
Prepares accurate and detailed business requirements documents (BRDs), mock-ups for prototype, and functional specification documents, e.g. business process flowcharts, as per team and organizational standards and collected business analysis information; presents documented requests to the business process owners or SMEs for signoff and to project team for solutions that meet organizational standards, whilst being supported by the team lead
Working with a Project Manager, facilitates the ongoing collaboration with the stakeholders throughout the project life cycle; ensures all stakeholders (business process owners, SMEs, project team and other impacted stakeholders) are informed of all planned system changes and progress of issue resolutions
In consultation with SMEs, creates and manages product backlog items, leads backlog item grooming sessions and identifies the backlog priority; breaks down product items into user stories; for technology enabled processes, works closely with System Analysts (SA) to ensure the requirements are complete, unambiguous and consistent with other related system requirements
Sets up solution acceptance criteria; validates outputs and reviews the impact of implemented resolutions over time by gathering and analyzing user feedback to ensure all requirements and designs align with business requirements and support the delivery of the needed value
In consultation with a Project Manager, coordinates and facilitates user acceptance testing (UAT) to ensure requested features are successfully deployed without impact to existing functionality; in conjunction with the Project Manager, obtains business sign off on completed UAT
In consultation with a Project Manager and senior BAs, follows a standard approach to identify and close document gaps for business requirements
With a continuous improvement mindset, identifies opportunities and recommends enhancements to existing business procedures; including identifying process deficiencies, user operational inefficiencies and ways of improving business efficiency using BPS concepts and procedures
Proactively maintains effective working relationships and partnerships with all applicable stakeholders across the organization. Facilitates the change management process to support the implementation of the designed solutions with PMs and SMEs
Develops and maintains a broad understanding of the Consortium members' services and stakeholders. Develops solid working knowledge of core business domain with good understanding of the broad information system platform including Microsoft CRM and SharePoint to ensure requirements are feasible
Liaises with System Analysts to facilitate services support during the maintenance and operation through troubleshooting system problems
In consultation with a Project Manager, assists with the development and maintenance of project plans for assigned projects by providing input to planning; including timelines, dependencies and priorities, and gives regular status updates, such as highlighting potential risks to the project manager and other stakeholders
Assists Data Analysts and the Information Management Team with data mapping and report development
Fosters and maintains an organizational culture that promotes mutual respect, teamwork, and service excellence
As the successful candidate, you will enjoy a generous compensation and benefits package.
Please forward your resume and cover letter, indicating where you learned of this opportunity, to email@example.com. The closing date for applications is Sept. 15, 2019.
Thank you for your interest in the BC College of Nursing Professionals.
While we appreciate all responses, only shortlisted applicants will be contacted.