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Director, People & Talent


 Regular, full-time

We are looking for a creative, operationally excellent, and people-driven leader to join our People & Talent team! The Director, People & Talent (P&T) leads a team of staff to achieve the operational goals and objectives of the college's human resources services, programs and policies. The Director, People & Talent successfully partners with leaders throughout the organization to ensure HR practices and objectives serve the college's mandate of protection of the public by supporting an employee-oriented, high-performance culture that emphasizes collaboration, trust, honesty, curiosity.

This is an ideal role for a well-rounded and energized professional who has demonstrated inspirational leadership with teams and is skilled at aligning programs and services with the strategy of the organization.

Who we are

BCCNP is responsible for regulating all licensed practical nurses, registered nurses, registered psychiatric nurses, and nurse practitioners in British Columbia. BCCNP works with nurses to: ensure they are registered with the college; to develop, update, and maintain standards of practice; to take action if these standards are not followed, and to implement quality assurance approaches that promote high practice standards.

At BCCNP each of us strives to meet our commitment to the following values to maintain a workplace that is respectful and supports the well-being of every BCCNP employee:

  • Trust is essential
  • Better together
  • Speak the truth
  • Protect the public
  • Stay curious

As a member of the team, you can expect to be treated in a respectful and professional manner. While your workload will be busy, the college supports staff in achieving a healthy work-life balance.

What you will be doing

Reporting to Chief Officer, Communications & People (C&P), the Director, P&T leads the planning, development, implementation and evaluation of the services, programs and policies for employee recruitment, onboarding and orientation, retention, performance development, coaching and performance management, compensation and total rewards, employee and labour relations, employment related legislative and regulatory compliance, employee communications, and occupational health and safety. The Director provides leadership, mentorship and oversight to the P&T team, works closely with and establishes positive relationships with management and staff, and liaises with consultants, union business representatives and other third parties to ensure implementation and maintenance of human resources best practices.

Responsibilities include

  • In consultation with the Chief Officer, Communications & People, leading the planning, development, implementation, and evaluation of people and talent infrastructure, systems and programs
  • Formulating annual and long-range operational plans for department programs and services; contributing to strategic plans for the P&T program ensuring alignment with the strategic goals of the organization; leading and coordinating the work of the program
  • Leading the development and evaluation of policies, procedures and guidelines ensuring current and best practices, cultural and relational alignment
  • Driving organizational capacity and efficiency to support the organization's management team, while ensuring we have the right talent in the right roles to move the organization forward
  • Determining team staffing needs, providing work direction and training, establishing performance expectations, providing on-going coaching, conducting performance evaluations, and taking corrective action as appropriate
  • Overseeing the development, monitoring and reporting on HR metrics and measurements to support the strategic and operational direction of the organization; oversees and directs the development and maintenance of workforce analytics, metrics and measurements
  • Providing advice and counsel to organizational leaders on a wide variety of people and talent issues including operational needs, workforce planning, recruitment, retention, change management, performance, conflict resolution and facilitation, and termination decisions
  • Conducting or managing internal investigations into employee concerns or complaints
  • Leading the payroll function, ensuring timely and efficient policies and processes
  • Ensuring all human resources and payroll policies, procedures, practices, processes, and systems meet and comply with applicable legislation and are consistently applied
  • Ensuring and overseeing the communication of all P&T policies, procedures, programs and changes in law; establishes processes for ongoing updates and communications to ensure managers and staff remain current
  • Developing and ensuring positive employee relations practices to ensure positive employee-employer relationships to promote positive employee morale and motivation. Leading labour relations practices and appropriately resolving employee relations issues, union contract concerns, etc.
  • In consultation with the Chief Officer, C&P, leading the compensation strategy and benefits program for the college ensuring competitiveness and cost-effectiveness
  • Leading the college's OH&S committee and practices, in liaison with Facilities
  • Liaising and consulting with colleagues at the provincial level to enhance knowledge sharing, issues identification, problem resolution, monitoring of trends, innovations and improvements
  • Working collaboratively with the OD Consultant, Training and Development Specialist, and organizational leaders to support the identification and provision of training for employees to ensure effective teambuilding, workforce flexibility, and skill updates and improvements
  • Assisting with the development and monitoring of the corporate professional development budget
  • Developing and managing program budget activities; approves, monitors, and revises budgets, consulting with the Chief Officer, C&P as required

Your education and skills

  • Master's degree in human resources or industrial relations preferred or equivalent combination of experience and education. CPHR certification an asset
  • 7 to 10 years of progressively senior experience as a HR professional, including at 6 to 8 years in a management capacity
  • Leadership and management experience within a professional environment with both union and non-union (excluded) staff
  • Demonstrated broad knowledge of leadership across all HR program areas including recruitment, retention, performance management, resource planning, compensation and total rewards, team building and engagement, learning and development, and employee and labour relations
  • Knowledge of applicable legislation (e.g., Labour Relations Code, Freedom of Information, Employment Standards)
  • Excellent interpersonal skills; ability to establish and maintain strong working relationships with a variety of stakeholders
  • Demonstrated evidence of systems thinking and application; ability to analyze and identify underlying principles, rationale, or facts when considering changes to staffing, policies, and procedures
  • Working knowledge of payroll processes, and online payroll systems
  • Demonstrated experience in delivering HR and payroll programs and services in an efficient, consistent and cost-effective manner
  • Excellent oral and written communication skills and the ability to communicate effectively with individuals at all levels of the organization
  • Politically astute and culturally sensitive; able to deal with people sensitively, tactfully, diplomatically, and professionally always
  • Strong presentation, facilitation and negotiation skills
  • Proven experience managing multiple projects simultaneously
  • Demonstrated ability to lead and develop staff
  • Demonstrated commitment to staff privacy and confidentiality
  • Ability to identify developmental needs of employees and to provide coaching, mentoring, and other assistance; a coaching designation is an asset
  • Strong systems knowledge and experience including MS Office and HRIS
  • Knowledge of organization development including culture change, conflict management, coaching and mentoring, an asset

Compensation and benefits

The successful candidate will enjoy a generous compensation and benefits package.

How to apply

Please forward your resume and cover letter, indicating where you learned of this opportunity, to careers@bccnp.ca. The closing date for applications is Feb. 26, 2020.

While we appreciate all responses, only shortlisted applicants will be contacted.